Sakemly — Support

Help with turning your WhatsApp chats into clear summaries.
Need help? Email us at support@sakemly.com — we usually reply within 1–2 business days.

How do I add a chat to Sakemly?

In WhatsApp, open the chat → menu → More → Export chat → Without media, then choose Sakemly from the share sheet. Sakemly reads it and builds a summary into a Space.

What is a "Space"?

A Space groups one or more chats around a theme — for example one Space per child's class. You can add several chats to the same Space and see a combined summary.

How do I delete my data?

Delete a Space at any time from inside the app to remove its chats and summary. To delete your whole account and all associated data, email support@sakemly.com and we'll take care of it.

Is my data private?

Yes. Your chats are processed to build your summaries and stored encrypted, full messages are kept only briefly, and your data isn't sold or used for advertising. See our Privacy Policy for details.

Which languages are supported?

English and Hebrew, including full right-to-left layout.

Why didn't I get a reminder?

Make sure notifications are allowed for Sakemly in your phone's settings, and that you set a reminder on the item or Space. If it still doesn't arrive, email us.